Tariff

Winter Storm Alert

January 21, 2026

Consolidated is working with mutual aid partners, utility providers and emergency services to mitigate service interruptions due to severe weather. For the January 23 – 27 winter weather, we anticipate increased call volumes, reduced system pressures and increased technician response times due to hazardous road conditions.  Please take precautionary measures to protect plumbing.

Before the hard freeze

• Locate your meter and isolation valves so you know how to shut your water off in the case of a leak.
• Keep the lid on your meter box closed to protect the meter from freezing conditions. 
• Protect plumbing by insulating pipes in attics, garages, and under pier and beam homes.
• Disconnect and drain outdoor hoses. Shutoff and drain water to unused exterior faucets, if possible. Otherwise, insulate the faucet or any above-ground fixtures. Insulating your meter box with old towels, feed sacks, etc. is permitted, but you must remove the insulation as soon as freezing conditions pass to avoid meter damage and interference with meter communication.

During the hard freeze, open cabinet doors under sinks to allow warm air to circulate around plumbing. If hard freeze conditions are expected, consider slowly dripping interior faucets.

When safe to do so, check the meters of elderly neighbors and unoccupied properties for leaks (deer leases, pastures, vacation rentals, churches, etc.). Leaks at churches and vacant meters were the primary source of outages for Consolidated members during Winter Storm Uri.

Outage Reporting: During severe weather, system pressures may be reduced proactively to conserve water or inadvertently due to increased customer demand from running faucets, customer leaks, or system leaks.

If you experience a water outage

1. Check your meter. If the red dial is spinning clockwise when all fixtures are off, there’s a leak on your side. 
2. Check individual fixtures of your home to determine if a section of your plumbing has frozen.
3. Check with neighbors to see if the problem is isolated to your plumbing.
4. If the problem is not on your side of the meter, call the main office at 936-544-2986 to report an outage. This number is monitored 24/7 by system staff or an after-hours answering service.

Click here for more info.

Winter Storm Alert

January 21, 2026

Consolidated is working with mutual aid partners, utility providers and emergency services to mitigate service interruptions due to severe weather. For the January 23 – 27 winter weather, we anticipate increased call volumes, reduced system pressures and increased technician response times due to hazardous road conditions.  Please take precautionary measures to protect plumbing.

Before the hard freeze

• Locate your meter and isolation valves so you know how to shut your water off in the case of a leak.
• Keep the lid on your meter box closed to protect the meter from freezing conditions. 
• Protect plumbing by insulating pipes in attics, garages, and under pier and beam homes.
• Disconnect and drain outdoor hoses. Shutoff and drain water to unused exterior faucets, if possible. Otherwise, insulate the faucet or any above-ground fixtures. Insulating your meter box with old towels, feed sacks, etc. is permitted, but you must remove the insulation as soon as freezing conditions pass to avoid meter damage and interference with meter communication.

During the hard freeze, open cabinet doors under sinks to allow warm air to circulate around plumbing. If hard freeze conditions are expected, consider slowly dripping interior faucets.

When safe to do so, check the meters of elderly neighbors and unoccupied properties for leaks (deer leases, pastures, vacation rentals, churches, etc.). Leaks at churches and vacant meters were the primary source of outages for Consolidated members during Winter Storm Uri.

Outage Reporting: During severe weather, system pressures may be reduced proactively to conserve water or inadvertently due to increased customer demand from running faucets, customer leaks, or system leaks.

If you experience a water outage

1. Check your meter. If the red dial is spinning clockwise when all fixtures are off, there’s a leak on your side. 
2. Check individual fixtures of your home to determine if a section of your plumbing has frozen.
3. Check with neighbors to see if the problem is isolated to your plumbing.
4. If the problem is not on your side of the meter, call the main office at 936-544-2986 to report an outage. This number is monitored 24/7 by system staff or an after-hours answering service.

Click here for more info.

Rescind Boil Water Notice 1130033 Grapeland Area

January 16, 2026

Customers in the following areas no longer need to boil their water. Customers on FM 2423, CR 1845, CR 1620 going south for 3 miles from FM 2423, CR 1640 going south for 1 mile from FM 2423, and FM 2022 going North for 1 mile from San Pedro Church. All samples were clear.

John Owens 936-544-2986

Rescind Boil Water Notice 1130033 Berea Area

January 14, 2026

Customers in the Berea area no longer need to boil their water. This includes customers on CR'S 4505, 4529, 4530, 4535, 4537, 4540, 4545, and FM 232 between Hwy 7 and PR 8055. All samples were clear.

John Owens 936-544-2986 

Rescind Boil Water Notice 1130033 County Line Area

January 14, 2026

Customers on CR 1890 between Hwy 287 and CR 1895, as well as customers on CR's 1885 and 1895, and ACR 174 between Guiceland Cemetery and CR 1895 no longer need to boil their water. All samples were clear.

John Owens 936-544-2986 

Rescind Boil Water Notice 1130033 Liberty Hill Area

January 14, 2026

Customer on CR's 1745 and 1750, as well as CR 1680 between 1765 and 1750 no longer need to boil their water. All samples were clear.

John Owens 936-544-2986

Rescind Boil Water Notice 1130033 Berea Area

January 10, 2026

Customers on CR's 1030, 1040, 1050, and FM 3187 no longer need to boil their water. All samples were clear.

John Owens 936-544-2986

Rescind Boil Water Notice 1130033 Woodland Acres

January 10, 2026

Customers in the Woodland Acres subdivision as well as customers on CR 2170 no longer need to boil their water. All samples were clear.

John Owens 936-544-2986

Rescind Boil Water Notice 1130033 Tadmor Area

January 07, 2026

Customers on FM 1733, South of CR 1090, as well as customers on CR 1070, 1075, and 1080 no longer need to boil their water. All samples were clear.

John Owens 936-544-2986

Rescind Boil Water Notice 1130033 CR 1125

January 07, 2026

Customers on CR's 1125, 1130, and FSR 522 no longer need to boil their water. All samples were clear.

John Owens 936-544-2986

Rescind Boil Water Notice 1130033 Marina Area

January 07, 2026

Customers in the Marina subdivision no longer need to boil their water. All samples were clear.

John Owens 936-544-2986

Rescind Boil Water Notice 1130033 CR 1640

January 07, 2026

Customers on CR 1640 from FM 2423 going south for 1 mile, no longer need to boil their water. All samples were clear. 

John Owens 936-544-2986

Rescind Boil Water Notice 1130033 Grapeland Area

January 07, 2026

Customers on US-287 from CR 1840 going South for 2 miles no longer need to boil their water. All samples were clear.

John Owens 936-544-2986

Rescind Boil Water Notice 1130033 CR 3180

January 07, 2026

Customers on CR 3180 no longer need to boil their water. All samples were clear.

John Owens 936-544-2986

Rescind Boil Water Notice 1130033 Oak Grove

January 07, 2026

Customers on CR 2340 and 2345 no longer need to boil their water. All samples were clear.

John Owens 936-544-2986 

HB 27 Support Needed in Senate

August 30, 2025

Other Senators need to hear from concerned East Texans. See Redtown Ranch Wellfield updates here. HB 27 passed with overwhelming bipartisan statewide support in the House, but has stalled in the Senate. This bill halts export projects in the Neches and Trinity Valledys GCD until a comprehensive, state-led hydrologic investigation is completed in the area. 

East Texas Senators are already solidly behind this bill. Now we need West and Central Texas Senators to hear loud and clear that Texans expect sustainable aquifer management, not short-term profiteering.

See the list of Senators here and respectfully request their support of HB 27.

What to Say When You Call

• "I support HB 27 because it puts science and aquifer health ahead of short-term profiteering and the commoditization of drought."
• "Texas needs lasting water security for rural comminities, large cities and future generations - not quick fixes that drain our aquifers dry."

• “The House passed HB 27 with overwhelming bipartisan support. The Senate should follow their lead and put Texas' water security first."