May 27, 2025
Today’s outage in the Pipeline Road area was caused by weather and traffic-related damage to a shallow, aging water line. This is not an isolated issue. Members in this area and several others are served through older distribution lines that were originally installed in the public right-of-way, rather than on private land with easements. Over time, exposure to traffic, weather, and routine road maintenance has caused these lines to shift, become exposed, or break, leading to more frequent service interruptions.
Our permanent solution is to relocate these lines off the roadway and onto private property, where they can be installed deeper and better protected. Unfortunately, this is a complex and costly process. In many cases, the land needed for relocation belongs to property owners who are not currently receiving water service, which means we do not have existing easements on file. Securing the necessary 15-foot-wide easements requires landowner cooperation and administrative coordination that is both time-consuming and resource-intensive. While we work toward long-term improvements, we are grateful to the county commissioners and their crews who continue to partner with us to help cover and protect exposed lines wherever possible. Their support plays an important role in helping us extend the life of older infrastructure while we work toward permanent solutions.
Consolidated maintains over 860 miles of water lines, much of them nearing the end of their useful lives. Replacing all water lines at once would cost over 300 million dollars and increase the average monthly water bill by $220. Instead, we try to prioritize upgrades based on risk, reliability, and funding to protect both service quality and affordability. We truly appreciate your patience and understanding as we continue to modernize and strengthen the system.
Sincerely,
Amber Stelly
The Consolidated Water Supply Corporation, General Manager
Current Projects | The Consolidated Water Supply Corporation
May 25, 2025
Due to an unplanned water outage, customers in the Houston/Anderson county line area need to boil their water until further notice. This area includes customers on Hwy 287 N between CR 1890 and ACR 1171, Houston County Roads 1885, 1890, 1895, 1709, 1730, and 1735. As well as Anderson County Roads 174 thru 184, 1772, 1773, 1207, 1237, 1238, 1239 and FM 2022 between ANC 178 and Evergreen Cemetery.
John Owens 936-544-2986
May 23, 2025
Customers on CR 3470, 3480, 3485, as well as CR 3475 from Douglas Cemetery to CR 3470, no longer need to boil their water. All samples were clear.
John Owens 936-544-2986
May 21, 2025
Customers on FM 2423, CR's 1845, 1620, 1640, and FM 2022 from San Pedro Church, North to San Pedro Creek no longer need to boil their water. All samples were clear.
John Owens 936-544-2986
May 21, 2025
Customers in the following areas no longer need to boil their water. Customers on FM 2423 from Hwy 287 headed East for two miles, CR 1840, PR 6035, as well as customers on Hwy 287 from CR 1840 going South for 2 miles. All samples were clear.
John Owens 936-544-2986
May 21, 2025
Customers on CR 3385 no longer need to boil their water. All samples were clear.
John Owens 936-544-2986
May 16, 2025
Customers within the Weldon system no longer need to boil their water. This area includes customers on FM 3151, FM 2915, FM 230 and all adjacent county roads from Pearson Chapel to Kittrel. All samples were clear. Thank you for your patience.
John Owens 936-544-2986
May 08, 2025
Due to a line break, customers on CR 2125, 2130, 2132, 2135, and PR 6050 need to boil their water until further notice.
John Owens 936-544-2986
